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Secure Online BankingWelcome to Customers 1st Bank.
We are not a new bank, but our approach is a new way of doing banking by putting our customers first and taking our bank to our customers through Concierge Banking.
New Century Bank is now Customers 1st Bank. (pdf)
Careers
Thank you for your interest in a career with Customers 1st Bank.
Our team members are one of our most valuable assets. We are committed to delivering: training, support from management at all levels, competitive pay and benefits to our team members.
The current positions available at Customers 1st Bank are listed below. Please submit your resume to Careers@customersfirstbank.com and please inform us which position you are interested in pursuing.
Tellers and Personal Bankers Needed!
Customers 1st Bank is growing- if you’re positive, a good listener, love customer contact and enjoy a fast-paced work environment, working at Customers 1st Bank may be right for you.
First, we consider attitude our number one required trait to help drive our customer focused culture.
If you have that attitude, you will be asked to play a vital role in:
- Finding the right solutions for customers
- Providing great customer service
- Cross- selling to achieve total customer relationships
- Demonstrating a winning spirit to be the number one Bank in our markets
- Working closely as a key member of a team in our Branches
Collateral Specialist
Summary of Position
The Collateral Specialist is involved in those aspects of the warehouse lending process that consist of funding, shipping and repayment of loans held as collateral for the assigned customers. This incumbent is responsible for all of the following: collateral control, data input to warehouse management system, initiation of outgoing wire transfers, shipment of collateral to investors, customer service, daily operational account management, training of assigned customers, and general office support for the warehouse lending operations.
Qualified Candidates would typically come from a work background that included one or more of the the following areas: warehouse lending, loan administration, funding, account management, collateral representation and customer service
Essential Job Functions include:
- Review documentation enclosed with funding request to ensure compliance with initial funding requirements, contact customers to obtain missing and/or corrected documents, determine if information required for advance is sufficient and reasonable,
- Process funding requests on a timely and accurate basis,
- Monitor receipt of required post-closing documentation and contact customer to ensure compliance
- Ship original notes to investors and monitor for payoffs,
- Monitor customer’s performance from operational perspective, notify supervisor of unusual behavior
- Provide training of policies and procedures and account management for assigned customers.
Education / Experience:
- High school diploma required, college preferred
- Minimum two years experience in mortgage industry or banking experience
Additional Requirements / Skills:
- Strong customer service skills
- Attention to details, reliability
- Strong computer skills
Location: Hamilton, New Jersey
The above description outlines the most significant job functions performed but may include other similar functions or assignments not specifically mentioned.
Quality Control Analyst
Department
Warehouse Lending Division, Hamilton, NJ
Reports To
Operations Manager
Job Purpose
The Quality Control Analyst will perform post closing mortgage loan file audits to ensure compliance with company requirements.
Role Summary
- Review mortgage loan documentation to ensure all funding requirements have been met and documents are complete and consistent
- Document audit findings in the warehouse management system and record receipt of follow up documents
- Submit and retrieve data from online risk management tools for loan portfolio
- Review and maintain loan data accuracy in the warehouse management system
- Assist with loan closing verification and collateral delivery during peak volume times
Requirements
- Ability to prioritize and complete multiple tasks within established time frame concentrating on quality
- Ability to work collaboratively with peers, company managers, and customers in a team environment to attain common goals
- Must possess strong organization and analytical skills
- A quick learner with strong problem solving skills and attention to detail
- Strong computer skills (Word, Excel, Adobe)
Education/Experience
- High school diploma required, college preferred
- Minimum two years experience in mortgage industry preferably in processing or closing
Credit Assistant
Summary of Position
- Provide support to VP of Credit and compliance to ensure all compliance requirements have been met on all potential warehouse lending deals
- Monitor compliance, collateral and financial performance of current and potential customers
- Help incorporate electronic methodologies into all tracking systems, and processes
- Help develop and maintain a system of reporting on loan activities and deal risk
Requirements
- Strong accounting and financial analysis background and/or training with experience in quantitative analysis
- Ability to work collaboratively with peers, company managers, and customers in a team environment to attain common goals
- Organization and analytical skills
- A quick learner with strong problem solving skills and attention to detail
- Strong computer skills (Word, Excel, Access)
- College degree with at least 1- 2 years experience in financial analysis
- Experience using technology to help document and streamline processes
We are willing to train a candidate for this position with great attitude, demonstrated skills in college level finance and accounting who is willing to work hard.
New Century Bank, doing business as Customers 1st Bank is participating in the FDIC's Transaction Account Guarantee Program. Under that program, through December 31, 2013, all noninterest-bearing transaction accounts are fully guaranteed by the FDIC for the entire amount in the account. Coverage under the Transaction Account Guarantee Program is in addition to and separate from the coverage available under the FDIC's general deposit insurance rules. Minimum FDIC coverage of $250,000.00.
Corporate Headquarters: 99 Bridge Street, Phoenixville, PA 19460 • 610.933.2000
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